Every comptroller should scan SharePoint sites to see what other units are doing and how they communicate with their customers. Sadly, most units aren’t doing much. SharePoint has a fantastic arsenal of web parts to showcase things like your status of funds, customer surveys, dynamic unfunded lists, etc. I am continually learning about new features and ways to improve our site.
My goal is to scour every FM site across the Air Force and highlight units taking an innovative approach. My unit hosts a Power BI app as well as takes customer service tickets on the FMF side (don’t worry, the PII Gods have approved it). Check our tools and give me feedback in the comments below. I’ve already generated a ton of news ideas while doing my research.
I’m rolling this post out in phases by MAJCOM. Check back-in periodically as I catalog every link. Let me know in the comments if you find any missing or dead links. The “*” denotes units that are doing something worth noting. This is not a dig at other units, but rather an extra kudos to those going above and beyond. If you think you deserve recognition leave a comment and I’ll update the list.