How to use Gen.AI to Write Better Support Agreements


I created this video to demonstrate how I use Gen.AI to improve my support agreement review process. I no longer sign a support agreement without running it through an AI review.

The video is short and walks through each step and prompt.

This process has dramatically improved our agreements and identified deficiencies, I had not previously noticed. The AI isn’t just identifying financial issues, but general problems in the agreement and is helping remove ambiguity. This is all the more relevant with the onboarding of G-invoicing and the 7600A/B requirements.

Here’s a shameless plug for a Google NoteBookLM AI product I created specifically for G-invoicing. This tool has also proven invaluable in my support agreement review process and G-invoicing education.

Provide feedback and message me directly if you improve upon the prompts.

How to Use AI to Review Support Agreements

Prompts

I am the Comptroller and a signatory on all support agreement for my unit. Please read the attached regulation through the lens of both a comptroller and support agreement manager. The intent is for you to have the appropriate background and fully understand the rules I must be in compliance with. Once read, let me know and I will provide you a support agreement to review. Suggest ways in which we can improve the support agreement, not just grammatical errors. Think strategically.

Improve this draft verbiage. Ensure it is in compliant, clear and suitable for a support agreement: 

Attached is a draft support agreement. Take on the role of a support agreement expert and provide feedback, critiques and suggested modifications.