Really simple article on the things we should be doing to reduce delinquencies. Helpful reminder to me of what reports we should be running.
Tag: GTC
Updated GTC Regulation and SoU
DTMO updated the GTCC Regulation and Cardholder Reference guide, to include the new DD3120 Statement of Understanding (SoU).
DTMO completed their revision of the March 2021 Regulations updates and posted it here. The new DD3120 Statement of Understanding (SOU) can be found here. Both documents are also available to view or download below.
Members do not need to reaccomplish the SoU if they already have one on file. New applicants will use the updated DD3120 Statement of Understanding (SOU), and current cardholders will use the new form when they hit their three-year renewal or move to a new duty station.
GTC Regulation (March 2021)
GTCC-Regulations-_March-2021GTC Cardholder Reference (March 2021)
Cardholder-Reference-GTCC-Regulations-_-March-2021DD3120 Statement of Understanding (SoU)
DD3120-SOU-2Issue with CBA Billing Statements Not Showing Total Activity and Credit Signs
Please see the below message regarding an issue with Centrally Billed Account (CBA) Billing Statements that may cause issues. If this issue results in a suspension of your CBA card and you need to submit a CBA Exception request please send all requests to SAF.FMF.DEAMSdataanalytics@us.af.mil. Below is a blank CBA exception request form for your convenience.
Since Citi has completed their change over to their new TSYS Platform as of 3/9/2020. We have discovered the CBA billing statements for the Air Force are not showing Total Corporate Activity amount and the Total Activity amount on the CBA billing statements. In addition, the CBA statements are not showing the credit amount signs ( “CR” or “-“) under the Account Activity sections.
This situation is extremely important because DFAS will not except these CBA billing statements without the Total Corporate Activity and the Total Activity being correct. Therefore, these CBAs will not get paid until the corrections are made.
If Citi is unable to resolve this situation soon, then we have to request Citi to waiver the CBA suspensions until the necessary corrections have been made.
Points of Contact
Data Analytics & Field Support
Air Force Accounting Operations Center (SAF/FMFS AFAOC)
Commercial 937-257-6244
CBA Financial Manager
SAF/AFAFO
Commercial 240-612-5292
blank-cba-form