Effective February 18, 2026: CWT SatoTravel, your servicing Travel Management Company (TMC), now offers SMS/text alerts to keep you informed of time-sensitive issues affecting your travel reservations, including:
- Credit Card Declines: Get notified if a charge is declined during a ticket purchase or pre-authorization.
- Missing DTS Approvals: Receive daily notifications if the trip is not yet approved in the Defense Travel System (DTS), beginning seven days ahead of travel.
- Reservations Requiring Attention: Get alerts when a reservation is flagged due to missing information (i.e., form of payment, secure flight data, or AO Approval).
HOW TO OPT-IN
To consent to CWT SatoTravel SMS services, visit www.cwtsatotravel.com/tts/SMSOptIn.aspx to provide your phone number and preferred time zone. Travelers will receive a text confirming their enrollment.
Travelers can stop receiving alerts at any time. Simply reply STOP in all uppercase letters. To resume service after opting out, reply START or UNSTOP in all uppercase letters. For more information, reply HELP.
