Issue with CBA Billing Statements Not Showing Total Activity and Credit Signs

Please see the below message regarding an issue with Centrally Billed Account (CBA) Billing Statements that may cause issues. If this issue results in a suspension of your CBA card and you need to submit a CBA Exception request please send all requests to SAF.FMF.DEAMSdataanalytics@us.af.mil. Below is a blank CBA exception request form for your convenience.

Since Citi has completed their change over to their new TSYS Platform as of 3/9/2020. We have discovered the CBA billing statements for the Air Force are not showing Total Corporate Activity amount and the Total Activity amount on the CBA billing statements. In addition, the CBA statements are not showing the credit amount signs ( “CR”  or “-“) under the Account Activity sections.

This situation is extremely important because DFAS will not except these CBA billing statements without the Total Corporate Activity and the Total Activity being correct. Therefore, these CBAs will not get paid until the corrections are made.

If Citi is unable to resolve this situation soon, then we have to request Citi to waiver the CBA suspensions until the necessary corrections have been made.

Points of Contact

Spencer Whitcraft

Data Analytics & Field Support

Air Force Accounting Operations Center (SAF/FMFS AFAOC)

Commercial 937-257-6244

Gregory W. Anthony

CBA Financial Manager

SAF/AFAFO

Commercial 240-612-5292

Download Blank CBA Form

blank-cba-form

Author: Matt Miller

Matt is the civilian comptroller for the 301st Fighter Wing in Fort Worth, Texas and a Reserve finance officer. He spent seven years on active duty before returning home to Texas and beginning the second chapter of his life. He is an avid maker that loves golf, reading, welding, carpentry and tinkering with electronics. An amateur at many things and master of none.