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301 FW

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Who to Call for Systems Issues

GAFS

  • Systems related issues can be reported to the DFAS AF Help Desk by email to: dfas.dscc.jas.mbx.cco-af-helpdesk@mail.mil or telephone 614-701-4357, DSN 791-4357
    • Option 1 – Air Force systems account maintenance including access requests and resets/unlocks
  • Option 2 – CASH systems account maintenance including access requests and resets/unlocks
  • Option 3 – Air Force Systems job status and system availability

DEAMS

• Systems related issues (i.e. system not performing, log-in resets, documents stuck, etc.) should be reported using the Self Service Portal (https://c1snow.cce.af.mil/saffm?id=sc_home_saffm), calling the DEAMS Help Desk (DSN 787-4377; Comm: 937-257-4377) or submit an email trouble ticket to: DEAMS.HELPDESK@us.af.mil

Legacy

• Accounting System processing questions, including FRC, AFM, CRIS, FMSuite, and JOCAS II must be routed through the AFAOC Legacy Help Desk, saf.fmpaffso.customerservice@us.af.mil

Air Force Travel Accounting Notes and Links

AFAFO-A Travel SharePoint

AFAFO-Travel Accounting SharePoint

DEAMS Travel Desktop Guide

Troubleshooting AROWS Order Errors for RTS Travel Purchase Orders

Journal Voucher Travel Correction PO to PO Overbilled (MilSuite article)

SAF-FMFC (AFAFO-A) – 120 days aged Travel Order Base Level De-obligation Suspended for FY20

Aged Travel Orders – Non-Centrally Billed Account (CBA) Deobligation Policy Memo

Responsibility to Validate Travel Order Obligations in Accounting Systems Memo

Most Requested Briefs

Own Your Inbox

15 Years in 45 Minutes

Three Slide Presentation Concept

Leadership Briefings I’ve Gathered

Amazon notes – Working Backwards

Building High Performing Teams

Organizational Culture

Drink TEA Serve TEA

Lessons from Command – Padgett

CPTS Operating Instruction

Time Management – Gilchrist

Congrats You’ve Been Selected for Command

Ideas for Comptroller Command

Reflections on Command – Minken

Favorite HQ RIO Links

Contingency Pay Guidance

In order to receive entitlements authorized for a contingency area, please complete a DD 1351-2 listing your itinerary from the date you departed the states to present day. Please ensure yourself and your supervisor sign the DD 1351-2. Also submit a copy of your certified 938 and 1610 or CED order that shows which contingency area you are located.
– DD 1351-2

Defense Finance and Accounting Service Special and Incentive Pays
– Basic Allowance for Housing
– Overseas Housing Allowance
– Family Separation Allowance
– Bonuses
– Cost of Living Adjustment
– Hostile Fire/Imminent Danger Pay
– Incentive Pay

IDT Pay
– IDT Basic Pay
– IDT Travel Pay
– UTAPS